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If you are a software user and you have a technical problem, please complete the form below in order to receive the needed assistance.  If needed, please check the FAQ pages or log onto the online user area and consult the various technical PDF documents that are available

If you are not yet a user, or if you have a general, non-technical query, please complete the Submit-A-Query form located here.
 

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Please enter as much of the requested information requested as possible, along with your detailed query. Over the next 48 hours, one of our technicians will respond to your query.

In providing computer software, methodologies, stock exchange data and/or training, neither EasySoft nor PrimeCharts takes into account the investment objectives, financial situation and/or particular needs of any particular person.  Before making an investment decision on the basis of a computer software package, and/or related data therein, the investor or prospective investor needs to consider, with or without the assistance of a securities adviser applicable to the area in which the investor resides and/or intends investing in, whether the advice is appropriate in light of the particular investment needs, objectives and financial circumstances of the investor or prospective investor.

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